Privacy Policy

Introduction

Dr. M.J. Laric Orthopaedics is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, ID number, date of birth)
• Contact information (email address, phone number, physical address)
• Medical history and health information
• Medical aid and insurance details
• Website usage data and cookies

How We Use Your Information

Your information is used for:

• Providing medical consultations and treatment
• Scheduling and managing appointments
• Processing medical aid claims and billing
• Communicating with you about your care
• Improving our services and website
• Complying with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Medical records are maintained in compliance with HPCSA guidelines and applicable legislation.

Disclosure of Information

We may disclose your information to:

• Other healthcare providers involved in your care
• Medical aid schemes for claim processing
• Laboratories and diagnostic service providers
• Legal authorities when required by law

We will never sell your personal information to third parties.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyse website traffic and improve functionality. You can choose to disable cookies through your browser settings, though this may affect your experience on our website.

Your Rights

Under POPIA, you have the right to:

• Access your personal information held by us
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Object to the processing of your information
• Lodge a complaint with the Information Regulator

Retention of Information

Medical records are retained in accordance with HPCSA guidelines and the National Health Act. Generally, medical records are kept for a minimum period as prescribed by law, after which they may be securely destroyed.

Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact:
Email: reception@drlaric.co.za
Phone: 011 869-8766
Address: Netcare Alberton Hospital, Suite D107, 1 Netcare Lane, Newmarket Park, Alberton